Exceptional Care

Compassionate care for seniors in the South San Francisco Bay Area led by a nurse and geriatric care manager with 30 years of expertise.

Trusted Home Care for the Ones You Love

Providing compassionate and reliable home care in Los Gatos, San Jose, Atherton, Campbell, and throughout the South Bay is our top priority. We support seniors with daily living needs such as personal care, mobility assistance, medication reminders, and nutritious meal preparation, helping them remain safe, comfortable, and independent at home.

Exceptional Care delivers a uniquely integrated approach to senior support by placing professional geriatric care management at the center of every service we provide. Unlike traditional agencies that separate caregiving, placement, and oversight, our care managers lead the entire experience—ensuring every client receives clinically informed guidance, proactive problem‑solving, and consistent communication. This model is why we are highly rated and genuinely loved by the families we serve: they feel the confidence, clarity, and stability that come from expert leadership embedded throughout the care journey.

What Sets Us Apart

A Geriatric Care Driven Model That Elevates Home Care

Audrey Vermont, Nurse & Geriatric Care Manager, reveals how our approach ensures families receive trusted support with the highest quality care management, caregiving, and home placement services.

Our Services

Full-Service Home Care in the South San Francisco Bay Area From a Top-Rated Agency

At Exceptional Care, we offer home care services customized to meet the needs of each senior. Our highly trained caregivers and experienced geriatric care managers ensure that your loved ones receive personalized, quality home care in Saratoga, Woodside, Cupertino, Los Altos, Palo Alto, and throughout the South San Francisco Bay Area.

Geriatric Care Management

Exceptional Care’s geriatric care management provides structured, proactive support for older adults who need help navigating health, safety, and daily living changes. Our care managers coordinate medical needs, streamline communication with providers, monitor evolving risks, and guide families through complex decisions, ensuring each client receives personalized, dignified care that supports stability and wellbeing.

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4 to 12 Hour Care

Exceptional Care’s 4‑ to 12‑hour caregiving service provides flexible, reliable support tailored to each client’s daily needs. Whether it’s personal care, mobility assistance, meal prep, or steady companionship, our trained caregivers deliver consistent, dignified care that keeps clients safe and comfortable while giving families real peace of mind.

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24 Hour Care

Our 24-hour home care services in the Bay Area provides round-the-clock assistance for those needing continuous support. Overnight care is perfect for seniors who require help during nighttime hours, ensuring their safety and comfort. 24-Hour Care (aka Live-In) offers a more immersive solution, with a caregiver present at all times to help with daily activities, monitor health conditions, and provide companionship.

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Alzheimer’s & Dementia Care

Specialized dementia and Alzheimer’s care centers on safety, calm structure, and meaningful engagement. Caregivers use gentle redirection, familiar routines, and consistent communication to reduce confusion and anxiety, while supporting care needs and close monitoring for behavioral or cognitive changes. The goal is steady comfort, dignity, and emotional reassurance throughout each day.

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Home Relocation

Our geriatric care managers help seniors and their families navigate home placement by assessing care needs, safety concerns, and personal preferences, then guiding them toward the most appropriate and supportive living option. We simplify the process by handling paperwork, explaining levels of care, and advocating for the senior’s best interests so the final choice feels safe and aligned with long‑term well‑being.

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Trusted by the Community

What Families Are Saying

    
 
 
       Posted on Google  
   
   Lisa Caputo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Audrey was diligent and unrelenting in making sure my mother's care was exceptional!  I am forever grateful for her expertise and compassion during this difficult time.   I highly recommend Audrey if you have a loved one in need of care!
  
 
      Posted on Google  
   
   Carol and Eugene Mandere 
 
 
 
 Trustindex verifies that the original source of the review is Google. We only had Excellance Care for 10 days.  During that time, they gave us 24 hour care for my husband.  I also ended up in the hospital for surgery 1 day.  Audrey and her team kept everything at home covered and continued excellent care for my husband.
Thank you!
  
 
      Posted on Google  
   
   Teri Bannon 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one.
  
 
      Posted on Google  
   
   Chris Redhead 
 
 
 
 Trustindex verifies that the original source of the review is Google. Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role.
  
 
      Posted on Google  
   
   Winston Alt 
 
 
 
 Trustindex verifies that the original source of the review is Google. Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly!
  
 
      Posted on Google  
   
   Amber West 
 
 
 
 Trustindex verifies that the original source of the review is Google. Audrey is very caring and friendly . She has provided first class care for a special lady I work with.  I highly recommend her services.
  
 
      Posted on Google  
   
   Angela Rodrigues 
 
 
 
 Trustindex verifies that the original source of the review is Google. I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients.
  
 
      Posted on Google  
   
   Richard Lambie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly.
  
 
      Posted on Google  
   
   Minda Cutcher 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them.  Professional, knowledgeable, kind and compassionate.
  
 
      Posted on Google  
   
   Lou Ann Mowry 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've known Audrey for several years and we have had numerous opportunities to work together.  Audrey is dedicated and uses her years of experience in a professional manner to help her clients.  If you are in need of a care manager, Exceptional Care Management is your answer.  I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises.

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Experience the peace of mind that comes with choosing Exceptional Care for home care in the Bay Area for your aging family member. Our aging-life care managers and team of professional caregivers offer compassionate support personalized to your loved one’s daily needs.

Contact us at Exceptional Care today to schedule a free consultation and discover how our home care in the South Bay can enhance the quality of life for your aging family member.

Exceptional Care

Trusted Home Care for the Ones You Love

A Geriatric Care Driven Model That Elevates Home Care