Exceptional Care was founded when Audrey Vermont recognized the challenges that families face when searching for quality home care. In her mission to enhance quality of life for seniors, Audrey started a home care agency that treats each client like family. Our caregivers offer personalized in-home services that allow seniors to thrive and age comfortably in their own familiar surroundings.
At Exceptional Care, our mission is to provide personalized, dignified care that empowers our clients to live safely and independently in their own homes. We treat each client with respect and compassion and aim to improve their quality of life and emotional well-being.
Our home care services are tailored to meet your loved one’s unique needs, from daily personal care assistance to friendly companionship. With Exceptional Care, you can trust that your loved one will receive the highest level of in-home support delivered with warmth and professionalism.
Audrey Vermont
Executive Director
As an Aging Life Care Manager with over 20 years of experience as a licensed nurse, Audrey has a proven track record of providing outstanding care services to clients with a wide range of medical, physical, and mental health issues. She excels at developing and maintaining long-term working relationships with a vast network of professionals, leveraging her expertise in dementia care and behavioral health. Through her extensive hands-on experience, she is a valuable liaison to families, caregivers, and professionals, consistently delivering exceptional care experiences.
Patrick Vermont
Head of Operations
Patrick's 25+ years of experience in the tech industry equip him to lead software, systems, and operations at Exceptional Care. He streamlines and automates workflows, ensuring clients and employees benefit from the best data and AI-driven experiences. Patrick also oversees secure, HIPAA-compliant access to the client portal, which features comprehensive care histories, as well as mobile apps that empower caregivers to provide exceptional service. Under Patrick's leadership, Exceptional Care's processes and systems are unparalleled.
Compassionate care is our top priority, and we treat every client with the empathy and kindness they deserve. Integrity guides everything we do, and we uphold honesty, transparency, and reliability in all of our home care services.
Our approach to home care is highly personalized, and we create tailored care plans to meet the unique needs and preferences of each senior we serve. Exceptional Care’s concierge service reflects our dedication to customer service, providing round-the-clock availability to keep your loved one safe and comfortable at any hour.
Minda Cutcher2023-01-09 I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate. Lou Ann Mowry2022-12-30 I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises. J Pratt2022-12-28 Audrey is True in providing “Exceptional Care Management” plus sourcing and initiating ancilliary ADL’s and IADLs for her clients bringing peace of mind to their loved ones. Her Comprehensive, Compassionate, Caring and Client Centered approach has always exceeded expectations. Her clinical skills and experience is evident in her clear and concise care plans and tracks outcomes. She is responsive to changing needs whether planned based on care assessment or the unexpected where she really shines. Stevie S2022-12-21 I have worked with Audrey on many client cases. As a professional fiduciary, it is important to me that client needs are handled timely and professionally. Audrey is wonderful and keeping track of apts, knowing her clients medical needs and also very creative when we bump into any difficult situation. You are in good hands with Exceptional Care! Richard Olson2022-12-13 I have worked with Audrey over 2 years. What I really appreciate about her is her knowledge and involvement with her residents. Whenever an issue arises, she immediately responds and we work on a solution which is best for the resident. I highly recommend Audrey Vermont. Catherine M. Davis2022-12-13 ECM is a valuable part of my fiduciary team: from helping me manage the day to day health and safety needs of my clients, to helping me navigate the hospital environment during emergencies. ECM's staff is very compassionate in their dealings with my clients leading me to sometimes jokingly refer to ECM as "the favorite". ECM's exceptional responsiveness lets me know they are always in my corner. J Ammenti2022-12-13 Audrey as the company name depicts is EXCEPTIONAL.. She is caring, kind, knowledgeable, will go the EXTRA MILE always..... to sum it up, if I needed a Care Manager for me. She would be at the top of the list. You never have to worry about anything that needs to be done, she will do it or research how to get it done.... Thanks Audrey for all you do. YOU ARE AMAZING Bill Haug2022-12-12 Exceptional Care Management has been a true godsend for me, helping to care for two seniors with dementia. Audrey has been invaluable, seeing problems before they are obvious and finding solutions I did not know existed. I highly recommend Audrey and her talents and experience for anyone needing help and expertise in a caregiving situation. Mercedeh Oliver2022-12-11 I called Audrey Vermont with concerns regarding my 90 year old mother who had a serious fall and in pain unable to walk in need of a nurse care manager so Audrey came to my rescue as I live far away. Audrey made an immediate visit to my mom and did an exceptional job of making sure my mom received a visit and proper care from the doctor, physical therapist and care giver and she coordinated all the services in addition to communicating with me my mom's progress, she also made correct recommendations for her follow up care. Audrey had a positive and pleasant attitude making my mom very comfortable with her. I highly recommend Audrey Vermont's services to everyone. Thank you Audrey, Mercedeh Oliver & Family Perry Farnum2022-12-11 Finding someone to help with aging care and facilities available in the bayarea can be a real struggle. Finding Audrey at Exceptional Care was so helpful as that is what she does. Her personal support to find and review care facilities for our aging brother made all the difference. Audrey was always available when called and immediately took up our interest or concern to guide us through the process and give us a deeper understanding of each facility. Much appreciated and highly recommended.
If your aging loved one needs assistance to live independently at home, Exceptional Care can provide the compassionate support they need. Our care managers create tailored care plans, allowing our caregivers to provide personalized services and improve your loved one’s daily life.
Contact Exceptional Care today and speak with an experienced care manager about tailored in-home care for your elderly loved one.
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