Exceptional Care was founded when Audrey Vermont recognized the challenges that families face when searching for quality home care. In her mission to enhance quality of life for seniors, Audrey started a home care agency that treats each client like family. Our caregivers offer personalized in-home services that allow seniors to thrive and age comfortably in their own familiar surroundings.
At Exceptional Care, our mission is to provide personalized, dignified care that empowers our clients to live safely and independently in their own homes. We treat each client with respect and compassion and aim to improve their quality of life and emotional well-being.
Our home care services are tailored to meet your loved one’s unique needs, from daily personal care assistance to friendly companionship. With Exceptional Care, you can trust that your loved one will receive the highest level of in-home support delivered with warmth and professionalism.
Audrey Vermont
Executive Director
As an Aging Life Care Manager with over 20 years of experience as a licensed nurse, Audrey has a proven track record of providing outstanding care services to clients with a wide range of medical, physical, and mental health issues. She excels at developing and maintaining long-term working relationships with a vast network of professionals, leveraging her expertise in dementia care and behavioral health. Through her extensive hands-on experience, she is a valuable liaison to families, caregivers, and professionals, consistently delivering exceptional care experiences.
Patrick Vermont
Head of Operations
Patrick's 25+ years of experience in the tech industry equip him to lead software, systems, and operations at Exceptional Care. He streamlines and automates workflows, ensuring clients and employees benefit from the best data and AI-driven experiences. Patrick also oversees secure, HIPAA-compliant access to the client portal, which features comprehensive care histories, as well as mobile apps that empower caregivers to provide exceptional service. Under Patrick's leadership, Exceptional Care's processes and systems are unparalleled.
Compassionate care is our top priority, and we treat every client with the empathy and kindness they deserve. Integrity guides everything we do, and we uphold honesty, transparency, and reliability in all of our home care services.
Our approach to home care is highly personalized, and we create tailored care plans to meet the unique needs and preferences of each senior we serve. Exceptional Care’s concierge service reflects our dedication to customer service, providing round-the-clock availability to keep your loved one safe and comfortable at any hour.
Teri Bannon2024-11-21 Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one. Chris Redhead2024-11-19 Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role. Hayward Perez2024-11-17 Audrey was amazing professional knowledgeable with a heart and a brain. My mom and dad were taken care of. I had to make critical decisions for experience and wisdom and humanity. I’ve never seen before or grateful Audrey mom and dad got to stay in their home and well taken care of. Winston Alt2024-11-16 Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly! Amber West2024-11-15 Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services. Angela Rodrigues2024-11-15 I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients. Richard Lambie2024-11-14 Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly. Minda Cutcher2023-01-09 I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate. Lou Ann Mowry2022-12-30 I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises. J Pratt2022-12-28 Audrey is True in providing “Exceptional Care Management” plus sourcing and initiating ancilliary ADL’s and IADLs for her clients bringing peace of mind to their loved ones. Her Comprehensive, Compassionate, Caring and Client Centered approach has always exceeded expectations. Her clinical skills and experience is evident in her clear and concise care plans and tracks outcomes. She is responsive to changing needs whether planned based on care assessment or the unexpected where she really shines.
If your aging loved one needs assistance to live independently at home, Exceptional Care can provide the compassionate support they need. Our care managers create tailored care plans, allowing our caregivers to provide personalized services and improve your loved one’s daily life.
Contact Exceptional Care today and speak with an experienced care manager about tailored in-home care for your elderly loved one.
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