Around-the-clock care to help your loved one stay safe and supported at home.
Caring for an aging loved one can be physically and emotionally exhausting, especially when their needs continue overnight. For many families, providing full-time care at home becomes overwhelming. Exceptional Care offers reliable 24-hour home care, live-in care, and overnight care in Palo Alto to give your family the support you need and your loved one the consistent care they deserve.
Our dedicated caregivers and care managers work closely with healthcare providers to monitor changes in your loved one’s health, manage complex needs, and adjust care as situations evolve. With flexible scheduling, individualized care plans, and compassionate caregivers, your loved one can remain comfortable and well cared for in their own home, even as their care needs grow.
Every family faces different challenges, but all deserve the peace of mind that comes from knowing their loved one is receiving trusted, compassionate care. Here is what local families in Palo Alto say about working with Exceptional Care.
Teri Bannon2024-11-21 Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one. Chris Redhead2024-11-19 Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role. Hayward Perez2024-11-17 Audrey was amazing professional knowledgeable with a heart and a brain. My mom and dad were taken care of. I had to make critical decisions for experience and wisdom and humanity. I’ve never seen before or grateful Audrey mom and dad got to stay in their home and well taken care of. Winston Alt2024-11-16 Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly! Amber West2024-11-15 Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services. Angela Rodrigues2024-11-15 I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients. Richard Lambie2024-11-14 Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly. Minda Cutcher2023-01-09 I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate. Lou Ann Mowry2022-12-30 I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises. J Pratt2022-12-28 Audrey is True in providing “Exceptional Care Management” plus sourcing and initiating ancilliary ADL’s and IADLs for her clients bringing peace of mind to their loved ones. Her Comprehensive, Compassionate, Caring and Client Centered approach has always exceeded expectations. Her clinical skills and experience is evident in her clear and concise care plans and tracks outcomes. She is responsive to changing needs whether planned based on care assessment or the unexpected where she really shines.
Our caregivers provide practical, personalized care that allows seniors to remain safe and engaged at home. Services include:
Every family’s situation is different. That is why we offer flexible care options to match your loved one’s needs and daily routine.
With 24-hour home care, caregivers rotate in shifts to provide constant care throughout the day and night. This option is ideal for seniors who need ongoing support, are recovering from illness or surgery, or face safety risks if left alone.
Live-in care allows one consistent caregiver to stay in the home, offering steady help with daily routines, meals, and companionship. This option provides familiar, continuous support, though caregivers rest overnight and may not be available for needs that arise during sleeping hours.
Overnight care provides awake caregivers during nighttime hours, assisting with mobility, medications, and reassurance for seniors who experience restlessness, sundowning, or nighttime confusion. This helps promote restful sleep while keeping your loved one safe.
Exceptional Care provides trusted home care services to seniors in Palo Alto and throughout the surrounding communities across Silicon Valley and the Bay Area.
If your loved one needs constant supervision, help with mobility, or faces safety risks when left alone, 24-hour or overnight care may be a good fit. Live-in care is ideal for those who benefit from consistent daytime support but do not require active care during sleeping hours. We can help you choose the best fit based on your family’s needs.
Once we complete a care assessment and discuss your loved one’s needs, care can typically begin very quickly. We work with families to create a care plan and schedule that fits your situation.
Yes. Our caregivers receive specialized training to support seniors living with dementia and Alzheimer’s. We focus on creating routines, reducing confusion, and offering emotional support to help ease anxiety and promote comfort.
Absolutely. We regularly review care plans and adjust support as your loved one’s health or needs evolve. Our care managers stay involved to make sure your loved one always receives the right level of care.
We carefully screen and train all caregivers for both skill and compassion. Many families tell us their caregiver feels like part of the family, which is exactly the level of trust we aim to build.
Choosing full-time care for your loved one is a big decision. We are here to listen, answer your questions, and help you create a plan that brings confidence and peace of mind. Schedule your free care consultation today and take the first step toward providing safe, compassionate 24-hour home care in Palo Alto.
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