Helping seniors live safely where they feel most comfortable.
Choosing home care in Saratoga isn’t just a checklist item. It’s a deeply personal decision. When someone you love needs support at home, you’re not just looking for help. You’re looking for someone who treats your family with the same attention, patience, and respect you would.
At Exceptional Care, our approach to home care in Saratoga is centered around real connection. We don’t believe in one-size-fits-all plans. Instead, we take time to understand your loved one’s daily routines, preferences, and personality, so we can match them with a caregiver who truly fits.
We’re also proud to serve nearby communities with home care in Los Gatos, Mountain View, and Palo Alto with the same compassionate, personalized care.
Every family’s journey is different, but the need for trusted, compassionate support is the same. Here’s what clients have shared about their experience with Exceptional Care:
Posted on Teri Bannon Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one.Posted on Chris Redhead Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role.Posted on Hayward Perez Audrey was amazing professional knowledgeable with a heart and a brain. My mom and dad were taken care of. I had to make critical decisions for experience and wisdom and humanity. I’ve never seen before or grateful Audrey mom and dad got to stay in their home and well taken care of.Posted on Winston Alt Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly!Posted on Amber West Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services.Posted on Angela Rodrigues I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients.Posted on Richard Lambie Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly.Posted on Minda Cutcher I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate.Posted on Lou Ann Mowry I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises.Posted on J Pratt Audrey is True in providing “Exceptional Care Management” plus sourcing and initiating ancilliary ADL’s and IADLs for her clients bringing peace of mind to their loved ones. Her Comprehensive, Compassionate, Caring and Client Centered approach has always exceeded expectations. Her clinical skills and experience is evident in her clear and concise care plans and tracks outcomes. She is responsive to changing needs whether planned based on care assessment or the unexpected where she really shines.
Exceptional Care enhances the quality of life for your loved ones by providing personalized home care in Saratoga and throughout Santa Clara County. Our reliable and compassionate caregivers support seniors and their families with a wide range of essential in-home care services, including:
No two lives follow the same path, which is why our care is always tailored rather than one-size-fits-all. We take the time to understand your loved one’s health, routines, and preferences, then build a plan that supports their well-being with the right level of care. Whether they need occasional help or full-time support, we adjust as their needs evolve. For families who require continuous assistance, we provide 24-hour live-in and overnight care to ensure safety and comfort around the clock.
We’re also here for family caregivers, offering respite care so you can take a much-needed break, knowing your loved one is in compassionate, capable hands.
We partner with healthcare providers to help manage chronic conditions, coordinate regular check-ins, and ensure wellness routines are followed. A dedicated care manager stays connected, monitoring any changes and updating the care plan to meet your loved one’s needs.
Our process begins with a personalized care assessment to understand your loved one’s medical needs, daily routines, and personal goals. This allows us to craft a care plan that supports them at every stage.
Whether moving to a new home, assisted living, or memory care, we provide caring, hands-on support, handling the details and offering comfort to make transitions easier for everyone involved.
Saratoga families have come to rely on Exceptional Care because of our caregivers’ commitment to providing compassionate and personalized care to their loved ones. Our unique approach to caregiving and specialized senior care services have made us the trusted choice for home care in Silicon Valley.
Exceptional Care specializes in supporting seniors and older adults facing complex medical conditions, including dementia and Alzheimer’s. Our caregivers undergo extensive training in the latest care techniques and are equipped to handle the challenges associated with cognitive conditions. We provide a safe, supportive home environment where your loved one can thrive while offering support and guidance to family members.
We understand that personal care needs can arise at any time, day or night. That’s why our concierge service is available 24 hours a day, 7 days a week. Whether you need assistance scheduling medical appointments or transportation or simply have a question about your loved one’s care, our care team is always ready to help.
At Exceptional Care, we create fully customized home care plans that address the specific physical, emotional, and social needs of each senior we serve. Our senior care plans are flexible and adaptable, evolving as your loved one’s needs change. We believe in empowering senior family members to live life on their own terms, and our personalized approach ensures they receive the care and support they need to live independently in the comfort of their own home.
Exceptional Care is honored to provide high-quality in-home care to families in Saratoga and neighboring communities throughout the Bay Area and Silicon Valley:
In addition to our core offerings, Exceptional Care provides personalized services designed to support your loved one as their needs evolve. Explore our full range of services:
At Exceptional Care, we provide more than just hands-on help with daily activities. Our approach includes wellness management, where a dedicated care manager oversees the full picture, coordinating medical appointments, managing medications, and adapting the plan as needs evolve. This comprehensive support sets us apart from most agencies.
When daily tasks become challenging, medications are forgotten, or caregiving feels overwhelming, it might be time to explore home care. We’re here to guide you through the process with honest, no-pressure advice tailored to your situation.
We start by having a thoughtful conversation to understand your loved one’s unique needs, preferences, and goals. From there, we create a customized care plan designed to provide comfort and confidence for your whole family.
Our assessments evaluate physical health, cognitive function, emotional well-being, home safety, and long-term objectives. Collaborating closely with your family and care team, we build a plan that supports safe, confident aging at home.
We carefully screen and train every caregiver, selecting them not only for their skills but also for their compassion. Many families tell us their caregiver quickly becomes like family—that’s the standard we hold ourselves to.
Finding the right support for your loved one can feel overwhelming—but you’re not in this alone. We’re here to listen, answer your questions, and explore how we can help your loved one feel safe, comfortable, and cared for at home.